The new casino stated the newest file are too old even after they being confirmed from the Greek government. Immediately after correspondence amongst the user and the casino, the new complaint try rejected from the player’s request. The gamer out of Peru experienced account closing and you can accusations of money laundering immediately after entry individuals confirmation data to possess a detachment out of their earnings.

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The ball player of Greece acquired a no-put incentive from 30 euros and you will, under unclear conditions, obtained 588 euros. Through to trying withdrawal, just about the original 31 euros had been nullified. The player out of Greece is actually enduring an excellent 5k withdrawal of Leoncasino. Despite completing previous distributions efficiently, it withdrawal demands extra paperwork or more to help you a great 30-time running several months.

The ball player of Brazil made in initial deposit out of Roentgen$ 54.00 which was not credited on their gambling enterprise account. Even after several complaints so you can leon bet gambling establishment assistance, the issue stays unsolved. The ball player from Germany suspected your program had controlled the new RTP as he got high losings. The guy needed their membership to be forever banned and you will questioned all of the his games logs becoming submitted a PDF format. Despite numerous attempts, the gamer didn’t provide the video game background otherwise people interaction for the gambling establishment about the thing.

Player’s membership might have been unjustifiably closed.

Abreast of completing that it effectively, the gamer is confirmed and so the issue try fixed. The gamer from Asia try experiencing troubles withdrawing their winnings due to help you ongoing verification. The gamer from India have deposited money for the local casino membership however, the money appear to be missing. Unfortunately, the player forgotten his profits prior to we are able to help, thus, we were obligated to refute so it complaint. The player away from Canada is experience troubles withdrawing their earnings due in order to lingering verification.

Player’s incapable of done KYC confirmation.

We called the brand new casino, and that acknowledged that the restrict is actually because of a security flag and should were lifted before. The fresh local casino unblocked the brand new respect things redemption, and the player verified the issue try fixed. The player out of Greece faced problems with membership confirmation while the gambling enterprise claimed the woman ID is too-old.

Player’s account has been closed before.

After this, the gamer prevented addressing the texts, and so the ailment is actually refused. The gamer requested the ailment getting reopened, therefore we attempted to contact the fresh gambling establishment again. While you are waiting around for an answer from the gambling enterprise, the ball player avoided reacting once more, therefore the criticism try once more denied. The ball player out of Portugal expected a withdrawal however it hasn’t started acquired yet ,. The gamer of Portugal is sense problems withdrawing his financing due so you can verification things in person on the payment seller. The newest complaint try refused even as we don’t get any reaction from the user of all of our messages and you may issues.

Player prevented responding

He previously considering evidence of a few transactions, but it is explained this package of those got delivered somewhere else. Even after our team’s perform to get hold of the new local casino, there were no impulse. Later, the fresh gambling enterprise replied, getting facts your deposit ended up being effectively paid for the player’s account.